How much time did your Samsung Galaxy Note spend being damp? After about two hours, the water will usually be dry. If it has been more than that, read further and fix your Samsung Galaxy Note 9 keeps showing the “Moisture Detected” error.
One of the most potent Android devices on the market right now is the Samsung Galaxy Note9. Its hardware includes a 6.4-inch Super AMOLED display, an 8-gigabyte RAM/Snapdragon 845 processor, dual 12MP rear cameras, and a 4000 mAh battery, to name a few.
Even though this phone performs well, there are some situations in which specific problems can arise, which we will be addressing today. The Galaxy Note 9 moisture-detected error issue will be addressed in this most recent part of our troubleshooting series.
How to Dry Note 9 Charging Port?
Your phone comes with a number of safeguards that can shield it from unintended harm. By warning you if there may be moisture in the port, one of the safety features prevents corrosion of the phone charging port.
If there is moisture in the charging port, follow the troubleshooting instructions listed below.
Remove the Water
To get rid of any water that may be in the phone’s charging port, gently shake it or use a small vacuum.
Wait for the Water to Evaporate
Any water in the phone’s charging port should normally disappear in two hours. Check if the problem still exists after waiting for this length of time.
Continue with the additional troubleshooting steps listed below if the charging port is already dry but the error message still appears.
Check If the Issue Occurs in Safe Mode
Only pre-installed apps are permitted to run when the phone is in Safe Mode. Checking to see if a downloaded app is the issue is now simpler.
- Turn the device off.
- After the model name screen appears on the screen, press and holds the Power key.
- Release the Power key once SAMSUNG appears on the screen.
- Press and hold the Volume down key after releasing the Power key.
- When the device has finished restarting, keep holding down the Volume Down key.
- Release the Volume Down key once Safe mode is visible in the bottom left corner of the screen.
If the issue does not arise in this mode, a downloaded app may be to blame. Remove the offending app by learning what it is.
Try Using a Different USB Charging Cord
A defective charging cord can occasionally be the source of the issue because it is prone to damage. Replace your charging cord, then see if the problem persists.
Wipe the Cache Partition of the Phone
A lot of temporary system data is typically accumulated by the phone, and over time, this data may become corrupted. This can lead to problems like these when it happens. You must clean the phone’s cache partition in order to determine if this is the root of the issue.
- Turn off the device.
- The Bixby key and Volume Up key should be pressed and held while the Power key is also pressed and held.
- Release each key when you see the Android logo.
- Before the Android system recovery menu options appear, a message stating “Installing system update” will appear for 30 to 60 seconds.
- To highlight the wipe cache partition, repeatedly press the Volume Down key.
- Click with the Power key.
- Press the Volume Down key to highlight “yes, them,” then press the Power key to choose.
- The Reboot system now is highlighted after the wipe cache partition is finished.
- For the device to restart, press the Power key.
Backup Your Phone Data Then Do a Factory Reset
A factory reset is a potential final step in troubleshooting. The phone will return to its factory settings as a result. Please be aware that since your phone’s data will be lost during this process, you should first create a backup copy before continuing.
- Swipe up on an open area of the Home screen to reveal the app tray.
- To backup and restore, go to Settings > Cloud and accounts.
- Tap the following sliders to the desired setting:
- Back up my data
- Automatic restore
- Reach the main Settings menu by tapping the Back key (bottom right).
- Select General Management > Reset > Factory data reset.
- At the bottom of the screen, scroll down and select RESET > DELETE ALL.
- Enter your login information if the screen lock is active.
- In the event that you are prompted to confirm your Samsung account, enter the password and then tap CONFIRM.
- Hold off until the device resets.
If none of the aforementioned troubleshooting techniques work to resolve the issue, you should take your phone to a service center to be looked at.
Cause of Samsung Note9 Moisture Detected
The main cause of the “Moisture Detected” problem is due to the It has rained on the USB port. Every Samsung mobile device has a moisture sensor. Due to the potential danger posed by a wet USB port, this is a safety precaution.
In order to protect you and your mobile device, the Samsung Moisture Sensor will not accept power from any source that you have plugged it into. if you have dropped If your Galaxy Note9 is submerged, you might occasionally get these alerts.
The Galaxy Note9 can display this alert if you reside in a more humid environment because, occasionally, a thin layer of humid air can condense into the liquid inside the charging port in a humid environment.
Samsung Galaxy Note9 Won’t Charge After Getting Wet
When Galaxy Note9 gets wet, you have to be more careful because the Galaxy Note9 has a medium level of water resistance, and moisture is detected. Therefore, you must act quickly to prevent your phone from dying. Here are the steps you have to follow to rescue your mobile after getting wet:
- First, carefully wipe the Galaxy Note9 smartphone with a dry cloth. Make sure there are no water traces on your phone. It’s best to turn off your phone for a while so that it can stay dry and not burn while charging.
- A can of compressed air is then used to clean the mobile device’s charging port.
- Utilize a different charging cable to charge your phone.